MRH Special Requests
Use this page for nonstandard requests and pre-purchase questions.
MRH special requests are for teams that need help choosing the right path, have a nonstandard MRH Core situation, or still need to ask a question after reviewing the standard products. Standard add-ons can be purchased directly. Nonstandard MRH Core requests should start with MRH Special Scope Assessment.
Order / delivery: [email protected] · Support: [email protected]
Fast paths
Use the fastest path that matches your situation. Standard products should be purchased directly. However, if your MRH Core situation is nonstandard, do not use this page as a free quoting shortcut. Start with the paid assessment path instead.
- MRH Train-the-Team Toolkit for structured training materials and video guidance
- SOP Package for editable SOP and work-instruction materials
- Brand Package for company name and logo application across the supported branding scope you choose
- MRH Special Scope Assessment for nonstandard MRH Core requests that need formal review before customization can be quoted
- MRH Guided Launch for done-with-you rollout support
- MRH Full Implementation for done-for-you standard implementation
Not sure which path fits? Start with MRH Core if you want the standard DIY lane, or use the Store if you already know which product you want. If your request is outside the standard lane, use MRH Special Scope Assessment instead.
What happens after I submit the form?
We review your message and route you to the right next step. If your question fits an existing product, we will point you to the fastest path. If your request is nonstandard and needs formal review, we will direct you to MRH Special Scope Assessment before any customization quoting begins.
What should I include to get a useful response?
Include your team size, which workflows you are running, whether you require lots or locations, and what success looks like. In addition, if you have spreadsheets you want to import, say what they track and roughly how many rows you are dealing with. Clear inputs lead to clearer routing.
When should I use MRH Special Scope Assessment instead of this form?
Use MRH Special Scope Assessment when you already know your MRH Core situation is nonstandard and needs formal review before customization can be priced. This form is better for straightforward questions, routing help, or cases where you still are not sure which standard path fits.
System requirements
MRH requires Microsoft Excel for Windows desktop with macros enabled. MRH is not supported on Mac, Excel mobile app, or Excel for web. Some locked-down corporate environments block macros or VBA and are not supported.
Compatibility: MRH requires Microsoft Excel for Windows desktop with macros enabled. It is not supported on Mac, Excel mobile app, or Excel for web. Need help with macros? See Microsoft’s macro guide.
Still need to contact us?
Use the form below if you still need routing help, have a pre-purchase question, or need to explain a situation that is not handled by the standard product pages.