MRH Special Requests
Pre-purchase questions and nonstandard MRH requests
MRH special requests are for teams that need help choosing the right MRH path, have a pre-purchase question, or need routing help before moving forward. Standard products should be purchased directly. Nonstandard MRH Core requests should start with MRH Special Scope Assessment.
If you are not sure whether MRH fits your workflow yet, Lovixia can also help through an operations review before you choose a product, launch path, or special-scope request.
Order / delivery: [email protected] · Support: [email protected]
Fast paths
Use the fastest path that matches your situation. Standard products should be purchased directly. If your MRH Core situation is nonstandard, start with the paid assessment path instead of using this form as a free quoting shortcut.
If your larger issue is messy purchasing, inventory, work orders, dashboards, SOPs, or existing spreadsheets, start with an operations review.
Choose the right MRH path
Most questions can be handled by going directly to the right MRH product, rollout path, or review option.
MRH Core
Start here if you want the standard MRH workbook and onboarding path.
Guided Launch or Full Implementation
Use these if MRH fits and you want done-with-you or done-for-you rollout support.
Special Scope Assessment
Use this for nonstandard MRH Core requests that need formal review before a recommendation or quote.
Standard add-ons
If you already know what you need, these can be purchased directly.
- MRH Train-the-Team Toolkit for structured training materials and video guidance
- SOP Package for editable SOP and work-instruction materials
- Brand Package for company name and logo application across the supported branding scope you choose
- Store for standard MRH products, services, and add-ons
Common questions
What happens after I submit the form?
Lovixia reviews your message and routes you to the right next step. If your question fits an existing product, you will be pointed to the fastest path. If your request is nonstandard and needs formal review, you will be directed to MRH Special Scope Assessment before any quote or recommendation is prepared.
What should I include to get a useful response?
Include your team size, which workflows you are running, whether you use lots or locations, and what success looks like. If you have spreadsheets you want to import or clean up, describe what they track and roughly how many rows you are dealing with. Clear inputs lead to clearer routing.
When should I use MRH Special Scope Assessment instead of this form?
Use MRH Special Scope Assessment when you already know your MRH Core situation is nonstandard and needs formal review before a quote, recommendation, light configuration path, or scope-defined Excel/VBA support decision can be made. This form is better for straightforward questions, routing help, or cases where you still are not sure which standard path fits.
When should I request an Operations Review instead?
Request an Operations Review if the bigger issue is messy purchasing, inventory, work orders, SOPs, dashboards, documentation, spreadsheet cleanup, or workflow bottlenecks. That path is better when the workflow needs to be understood before choosing MRH or another next step.
System requirements
MRH requires Microsoft Excel for Windows desktop with macros enabled. MRH is not supported on Mac, Excel mobile app, or Excel for web. Some locked-down corporate environments block macros or VBA and are not supported.
Compatibility: MRH requires Microsoft Excel for Windows desktop with macros enabled. It is not supported on Mac, Excel mobile app, or Excel for web. Need help with macros? See Microsoft’s macro guide.
Order / delivery: [email protected] · Support: [email protected]
Still need to contact Lovixia?
Use the form below if you still need routing help, have a pre-purchase question, or need to explain a situation that is not handled by the standard product pages.