MRH Guided Launch
Done-with-you launch support for teams using MRH Core.
MRH Guided Launch is the done-with-you path for teams that want more structure, review, and rollout support without handing the whole implementation off. Your team does the work, Lovixia guides the process, and the Train the Team Toolkit is included.
MRH Core required. Guided Launch is a service used with MRH Core. The customer does the work, one point person is required, and Train the Team Toolkit is included.
What Guided Launch is
Guided Launch is a done-with-you implementation path.
Designed for teams that want more help than the DIY route, Guided Launch still keeps your people actively involved in the rollout. Therefore, your team completes the setup work, data cleanup, and uploads, while Lovixia reviews progress, gives guided next steps, and helps keep the launch moving in the right direction.
Your team does the work. That keeps the process grounded in your real operation.
Lovixia guides the rollout. Meanwhile, you get structure, review, and next-step support.
Train the Team Toolkit is included. So, your team has training materials ready as part of the launch path.
Who MRH Guided Launch is for
Teams that want more support than DIY, but still want to stay actively involved in the launch.
You want guided structure
You need clearer next steps, rollout guidance, and a steadier launch path than a purely self-directed implementation.
You can provide one point person
One contact person helps keep communication clean, decisions moving, and support hours focused where they matter most.
You want your team involved
Guided Launch works best when your team wants to learn the system while building real ownership of the rollout.
What’s included in Guided Launch
A structured support path built around MRH Core, guided rollout support, and training tools your team can actually use.
MRH Core required
- MRH Core workbook and standard onboarding materials
- Launch path built around the standard product structure
- A cleaner starting point for real implementation work
Guided rollout support
- Review of uploads, readiness, and next steps
- Support from a fixed pool of launch hours
- Guidance designed to keep the customer doing the work correctly
Train the Team Toolkit included
- Training materials included as part of the launch path
- Useful for role alignment and adoption
- Built to support the rollout, not sit untouched in a folder
What your team is responsible for
Guided Launch is intentionally not a done-for-you implementation. Because of that, the customer side still matters a lot, especially when it comes to uploads, decisions, and steady follow-through.
Complete uploads and setup work
Customer uploads, cleanup work, decisions, and setup tasks stay with your team.
Provide one point person
One contact keeps communication cleaner and prevents support hours from dissolving into confusion.
Use support hours intentionally
Guided Launch includes a fixed pool of help, so it works best when your team comes prepared and stays focused.
What Guided Launch is not
- It is not a done-for-you implementation.
- It is not unlimited support disguised as a launch package.
- It is not the right lane for unusual workflows, custom process design, or special situations that fall outside standard implementation assumptions.
If your request is nonstandard, the better fit is Special Scope Assessment.
How the process works
The process is straightforward. First, you purchase the service path through the store. Then, you receive the Guided Launch folder and upload instructions. After that, Lovixia reviews the materials and supports the rollout as your team moves forward.
1) Purchase MRH Core + Guided Launch
Start with the standard product path through the store.
2) Receive your guided launch folder
You receive a combined order summary, upload instructions, and the folders needed for the service intake path.
3) Upload, review, and move forward
Your team uploads what is needed, Lovixia reviews it, and the guided rollout support begins.
FAQ
Do I need MRH Core first?
Yes. Guided Launch is a service used with MRH Core. It is not a standalone product path.
Does Guided Launch include Train the Team Toolkit?
Yes. Train the Team Toolkit is included in Guided Launch.
Who does the work in Guided Launch?
Your team does the setup and rollout work. Lovixia provides structured guidance, review, and support during the launch.
What if our process is unusual or outside the standard lane?
That is what Special Scope Assessment is for. It is the better path for unusual workflows, special situations, or nonstandard requests.
Pricing
$6,500 for the Guided Launch service path, used with MRH Core.
Typical timeline: 30 days. Actual timing depends on customer readiness, uploads, decision speed, and how quickly the team moves through the rollout work.
Questions before purchase? [email protected] · Support: [email protected]
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